Recruitment Process Outsourcing (RPO)

Introduction

Improve recruitment effectiveness or operation performance

By working with you from company diagnostic to on-boarding process, our experienced Recruitment Process Outsourcing (RPO) team identifies challenges and formulates effective measures to improve the current recruitment effectiveness or the operation performance. Proven examples suggest that our PRO services are especially suitable for new entry of business or rapid expansion.

 (Service option A)

Off-site Support Project Type

 YOUR NEEDS

Outsource all of the cumbersome recruitment-related operations except for conducting interviews.

 OUR SERVICES

Setting up a dedicated contact point for you in our office.

Handling all the back-office operations such as collecting applications, screening applicants, arranging interviews, and informing results.

Setting up new and more competitive interview process.

Enhance your employer branding

To attract and retain target talent, employer branding is necessary. By using our RPO service, we can enhance your ability to recruit talented people through various solutions. We also develop a scheme for you to steadily improve your result and strengthen your recruitment competitiveness.

 (Service option B)

Delivery Type

YOUR NEEDS

Outsource face-to-face operations with applicants such as conducting interviews or holding seminars.

OUR SERVICES

Selecting appropriate talent for you.

Providing motivation to the candidates effectively on behalf of your recruitment staff.

Our strength

From Company Diagnostic to On-boarding processes, we offer a wide range of services to meet your expectation and business needs.

We work with you to achieve successful recruitment not merely as an outsourcing agency but as a member of your Hiring Team.

Common recruitment issues

➀  Possible loopholes

CHECK

☐  Do you have difficulty to identify recruitment challenges ?

☐  Are you able to formulate effective measure ?  

➁  Slow market respond

CHECK

☐ Is your company widely recognized among target job seekers?

☐ Are you drawing applicants attention effectively?

➂  Low candidates attraction

CHECK

☐  Are you attracting candidates via PR or selection?

➃  Unsuitable candidates 

CHECK

☐  Are you capturing the right kind of talent through interviews?

☐ Are you recruiting suitable talent?

OUR SOLUTION

Company diagnostic

▣  Refer to ourselves as Chinese medicine doctors who address the root cause of the hiring issues

▣  Set out KPIs and metrics

OUR SOLUTION

Improve respond to changes in recruitment market

▣  Exploit application channels

▣  Strengthen relationship with employment agencies

▣  Develop talent pool measures

▣  Promote referral systems

 

OUR SOLUTION

Provide motivation

▣  Recruitment branding

▣  Develop information sharing throughout selection process

▣  Design seminar contents

OUR SOLUTION

Evaluate Screening

▣  Determine desirable talent

▣  Design selection process 

▣  Design assessment

▣  Standard interview guide

▣  Interviewer training

 
➄   Candidates reject offer

CHECK

☐  Is your selection process speedy enough?

☐  Are you providing quality communication to applicants?

 
➅ Operational inefficiency

CHECK

☐  Is your operation safe and lean?

☐  Are you establishing systems which are visible and easy to assess effects?

 
➆ No monitoring

CHECK

☐  Are you monitoring recruitment status quantitatively?

☐  Are you reflecting your measures and identifying challenges?

OUR SOLUTION

Prevent candidate withdraw or decline 

▣  Improve the frequency/quality of the communication with applicants

▣  Interview applicants who declined

OUR SOLUTION

Standardize complicated operations

▣  Design operation flow

▣ Implement selection management system

▣  Streamline operation manuals

 

 

OUR SOLUTION

Evaluate the RPO performance

▣  Quantitative report

▣  Verify the effects of measures

▣  Optimal KPI setting and budget control

 

Case studies 1

CLIENT

Western apparel retail company

ISSUE

Frontline for New Store Openings

Number of hire = 150-200

RPO SOLUTION

▸  Assist in recruiting Frontline (store management, supervisor and sales) for new store openings

  25-30 stores in South, East, and Central China

  Interview skill training for Hiring Manager

Case studies 2

CLIENT

Japanese-affiliated retail companies

ISSUE

Run a booth at Job Fairs

RPO SOLUTION

▸  Build up Brand awareness

  HR Talent support

  Attract talent by stage speaking

Case studies 3

CLIENT

Japanese-affiliated restaurant

ISSUE

F&B New Store Openings

Number of hire = 200 within 4 months

RPO SOLUTION

 New F&B business in Hong Kong

 We are the HR representative of the company

 Set up HR department to hire Frontline (waiter / waitress)

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